Since there is a lot of concern over the heavy metal content in different Bacopa brands, I thought that I would write Himalaya and ask for the COA for their Brahmi (Bacopa) product. I sent them an email asking for it, and got an automated response asking for my personal contact details. I ignored it, as it was just an automated message. Then I got an email directly from their customer care asking for my name, address, telephone number, and date of birth. I politely informed them that information was unnecessary for them to provide their purity levels and heavy metal analysis. They had my name and email address. There is no reason they need my address and date of birth.

They promptly ignored my email, so I sent another. I asked them again for the COA, and let them know that we were discussing it on a forum, and other vendors had already given us their COAs. They have now promptly ignored that email as well. This is concerning me now. Why won't they give me their COA, or at least respond to my emails unless I give them my address and date of birth?

I have since sent them another email informing them that I will be making posts on multiple health supplement sites, recommending that nobody use their products. If they ignore that one as well, I will make good on my promise, and write reviews on all the supplement sites that I know of. I will also be throwing out what I have left of their brand. Heavy metals are not something I am going to risk. I suggest that everyone email the producers of their bacopa brands and ask for a COA.

EDIT: I forgot to mention, I have given them 12 days to respond to me. They responded to me asking for my personal info the same day I sent them the first email, so I know they are checking it and responding. So they are blatantly ignoring my other emails. I didn't want it to seem like I was getting upset prematurely.